TERMS OF SERVICE

THE BROKEN ALCHEMIST

LAST UPDATED: [12/14/2025]

IMPORTANT — BINDING AGREEMENT

By accessing, purchasing, subscribing to, or using any service, content, communication, platform, or interaction provided by The Broken Alchemist (“Company,” “we,” “us”), you (“User,” “you”) irrevocably agree to be bound by these Terms of Service (“Terms”).
If you do not agree, do not access or use the services.

1. SERVICES PROVIDED — NO GUARANTEES

The Company provides informational, educational, and discussion-based access only, including but not limited to:

  • Community memberships

  • Asynchronous text-based access

  • Digital content

  • Live or recorded discussions

All services are provided “AS IS” and “AS AVAILABLE”, with no warranties of any kind, express or implied.

2. ABSOLUTE DISCLAIMER OF PROFESSIONAL SERVICES

You expressly acknowledge and agree that:

  • The Company does NOT provide therapy, counseling, psychiatric services, psychological services, medical care, legal advice, or crisis intervention.

  • No diagnosis, treatment, prognosis, therapeutic technique, or medical recommendation is given.

  • NO professional relationship is created under any theory of law, including but not limited to therapist–client, doctor–patient, fiduciary, advisor, or duty-of-care relationships.

  • All content and communications are general, non-directive, and non-personalized.

The services are not a substitute for licensed professional care.

3. PROHIBITION ON CRISIS OR EMERGENCY USE

The services are strictly prohibited for:

  • Mental health crises

  • Emotional emergencies

  • Suicidal ideation

  • Abuse or danger situations

  • Immediate support needs

You agree that the Company bears no responsibility for your failure to seek appropriate emergency or professional help.

4. ASYNCHRONOUS COMMUNICATION — NO DUTY TO RESPOND

For any messaging or text-based access:

  • Communication is asynchronous only.

  • Responses are entirely discretionary.

  • There is NO obligation to respond, continue, clarify, or follow up.

  • Messages may be ignored indefinitely.

Payment grants access only, not interaction, attention, advice, or response.

5. NO RELIANCE — ASSUMPTION OF RISK

You agree that:

  • You will not rely on the services for decisions related to health, relationships, finances, legal matters, or personal safety.

  • You assume all risks associated with use of the services.

  • The Company makes NO representations or guarantees regarding outcomes, insight, clarity, or benefit.

6. USER CONDUCT — ZERO TOLERANCE

You agree not to:

  • Demand responses or availability

  • Attempt emotional dependency or leverage

  • Use the services as support or therapy

  • Harass, manipulate, threaten, or boundary-test

  • Circumvent access controls or rules

Any violation may result in immediate termination without notice or refund.

7. TERMINATION & REFUSAL OF SERVICE

The Company reserves the absolute, unilateral right to:

  • Suspend or terminate access at any time

  • Remove users without explanation

  • Refuse service permanently or temporarily

No refunds will be issued for termination, removal, or discretionary refusal.

8. PAYMENTS, SUBSCRIPTIONS & NO REFUNDS

  • Payments are processed by third-party providers.

  • Subscriptions renew automatically unless canceled.

  • ALL SALES ARE FINAL.

  • No refunds, credits, chargebacks, or partial reimbursements for:

    • Unused access

    • Dissatisfaction

    • Removal

    • Missed or unanswered messages

    • Misinterpretation of services

9. INTELLECTUAL PROPERTY & USE RESTRICTIONS

All content, communications, and materials are the exclusive property of the Company.

You may NOT:

  • Record, screenshot, copy, distribute, publish, or share content

  • Repurpose communications in any form

  • Attribute statements to the Company publicly

Unauthorized use may result in termination and legal action.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • The Company shall NOT be liable for any direct, indirect, incidental, consequential, emotional, psychological, relational, or financial damages.

  • Total liability, if any, shall not exceed the amount paid by the User in the preceding 30 days.

11. INDEMNIFICATION

You agree to fully indemnify, defend, and hold harmless the Company from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use or misuse of the services

  • Your reliance on any content

  • Your violation of these Terms

12. ARBITRATION & CLASS ACTION WAIVER

MANDATORY ARBITRATION

Any dispute arising out of or relating to these Terms or services shall be resolved exclusively through binding arbitration, not in court.

CLASS ACTION WAIVER

You waive any right to participate in class actions, collective actions, or representative proceedings.
Claims must be brought individually only.

13. GOVERNING LAW & VENUE

These Terms are governed by the laws of the United States and the state in which the Company operates, without regard to conflict-of-law principles.

14. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

15. FORCE MAJEURE

The Company is not liable for failure or delay in performance due to events beyond reasonable control, including but not limited to acts of God, outages, platform failures, or governmental actions.

16. WAIVER

Failure to enforce any provision shall not constitute a waiver of that provision or any other.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and the Company and supersede all prior understandings.

18. CONTACT

For questions regarding these Terms:
[Support@thebrokenalchemist.com]